Shipping & Delivery
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Order Processing & Shipping Policy
We process orders on business days, from Monday to Friday, based on Eastern Standard Time (EST). We do not process orders on holidays observed by the U.S. Postal Service, including:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Processing Time:
All orders are processed within 5–7 business days.
Estimated Delivery Time
- 5–7 business days during regular seasons
- May take 5–10 additional days during peak or holiday seasons
We are committed to processing and shipping your order as quickly as possible.
Shipping Methods Available
- Standard Shipping – via USPS, EMS, or FedEx
- Expedited Shipping – via DHL Express, FedEx, or TNT
If you wish to track your order, please email us at [email protected]. Your tracking number will be provided once it becomes available, typically within 7–10 business days after your order is placed.
Note: We currently do not ship to U.S. military bases. We apologize for any inconvenience this may cause.
Important Notes on Shipping
- For logistical reasons, items from the same order may arrive in separate packages. For example, customized products may take longer to produce and may be shipped separately from ready-to-ship items. Sublimated products are also made in a different facility and may arrive on different dates.
- The shipping fee is included in your final bill, unless waived during a promotional offer. Please note that shipping fees are non-refundable.
- Our support team is always available to assist you and ensure your satisfaction.
Shipping Rates
- Within the U.S.: $6.99
- International Shipping: $12.99
Frequently Asked Questions
How much does shipping cost?
Shipping rates vary based on your location and the number of items in your order. To calculate exact shipping costs:
- Add items to your cart
- Proceed to checkout
- Enter your shipping address
The total shipping cost will be automatically calculated and displayed before finalizing your order.
Where do you ship to?
We offer worldwide shipping.
Can I ship one order to multiple addresses?
No. Each order can only be shipped to one address. If you need items sent to multiple locations, please place separate orders for each destination.
Do you ship to P.O. Boxes or Military APO/FPO addresses?
Yes, we can deliver to P.O. Boxes and APO/FPO military addresses.
Will I be charged VAT or customs fees?
International orders are shipped DDU (Delivered Duty Unpaid). This means:
- We do not collect VAT or other import taxes at checkout.
- All duties, taxes, and customs fees are the responsibility of the recipient.
- Customs policies vary by country. We recommend contacting your local customs office for more information regarding import regulations and charges in your region.
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